Support Options

Submit a Support Ticket


Questions and Answers

0 Like

Mohammad Javad Hamidia

Unable to download public files by PEN from local laptop

Hi! I am using PEN from my laptop. I tried to download a public file from PEN but it was unable to do that and a log appeared that Permission Denied. However, I can download it easily from the NEEShub website from project warehouse section: what is wrong with PEN? Thanks

Report abuse

1 Responses

  1. 0 Like 0 Dislike

    Ian Mathew


    PEN should be able to read all files which are readable by you in the Project Warehouse. A situation like the one you described would be considered a bug in PEN. Any user experiencing such a problem should submit a ticket containing all relevant information.


    Ian Mathew NEEScomm IT

    Reply Report abuse

    Please login to answer the question.