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Wish List - NEEShub: Wish #174

granted

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Adam Ryan

Share tickets

Allow me to view tickets opened by colleagues (same project, group, whatever )

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  1. Rodney Porter

    We definitely need a way to share viewing of tickets. I was asked to make changes to address a ticket that I couldn’t see, so didn’t know the reason for the request (to add permissions).

    The tricky part is determining who should be able to see which tickets. The default might be to allow viewing by site group for the Site IT Managers. Some way to manually add a user to the list of people who can see a ticket is also needed, but it would need to be in a way that didn’t require a response from the person.

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  2. Dawn Weisman

    Thank you for contributing your wish to NEEShub. We value feedback from the community as a means to regularly improve NEEShub.

    The functionality described in your wish now exists in NEEShub.

    Dawn Weisman Director of NEEScomm IT

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