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Wish List - NEEShub: Wish #220


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Jerry J Rowley

Ticketing system: Add times for estimated fix, and actual time spent on a ticket

It would be great if the super admins, or persons assigned to a ticket could:

1)Estimate the amount of time to fix a problem 2)Have a field for actual time to fix a problem 3)have a field for multiple people to add actual time – if it requires multiple developers

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  1. Rajesh Thyagarajan

    I may not fully agree to the 3) point but the 1) and 2) are definitely some good additions, and metrics to capture.

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  2. Dawn Weisman

    Thank you for contributing your wish to NEEShub. We value feedback from the community as a means to regularly improve NEEShub. Your wish was recently reviewed and prioritized by the Requirement Analysis and Assessment Subcommittee, which consists of members from the user community.

    These recently prioritized wishes are now being aligned with the immediate and long-term NEES goals by the Cyberinfrastructure Release Committee.

    In the near future we will let you know if your wish will be included in an upcoming NEEShub release.

    Dawn Weisman Director of NEEScomm IT

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