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Wish List - NEEShub: Wish #223

granted

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Gemez Marshall

Ticketing system should capture replies to support@neeshub.org

Many times, users don’t log back into NEEShub to respond to a message left by ticket administrators. They simply reply to support@neeshub.org. These messages should be engulfed into the ticketing system. Therefore, administrators will have the continuous line of communication in a single place.

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  1. Sam Wilson

    Gemez, as mentioned in a ticket, Nick will be working to implement a solution to this request over the summer. We’ll keep you informed of the progress. This is a great wish!

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  2. Dawn Weisman

    Thank you for contributing your wish to NEEShub. We value feedback from the community as a means to regularly improve NEEShub. Your wish was recently reviewed and prioritized by the Requirement Analysis and Assessment Subcommittee, which consists of members from the user community.

    These recently prioritized wishes are now being aligned with the immediate and long-term NEES goals by the Cyberinfrastructure Release Committee.

    In the near future we will let you know if your wish will be included in an upcoming NEEShub release.

    Dawn Weisman Director of NEEScomm IT

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  3. Anonymous

    A comment to verify..

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